December 13th, 2017 - Posted by Dave S.
It's holiday season and I'm happy to share with you a few cool new features we've released to help you on the road to #Mastery. Without further ado, let's go:
We serve folks around the globe and well, it turns out everyone has their pet way to do this, so we have a few nice customizations available to you now:
We never get tired of hearing how our app is useful beyond just warranties. Our famous "issue engine" has often helped our users solve problems that have been plaguing them for years. With this latest update, we now let you see which devices are causing issues across the board. This enhanced feature helps you fix your messy remote data and get back to business!
We now detect if dates we are populating into your various platforms are being forcefully overwritten by misbehaving RMMs who think they know better (*cough* N-central and *cough* Continuum). This new issue system will help you solve these 2-way sync fights for good.
- Dave S.